Privacy policy HomeCamper
Last update: [20/06/2023 at 12h00]

At HomeCamper, we are committed to protecting the privacy and security of your personal information. This privacy policy explains how we collect, use, disclose and protect your information when you use our services. It also describes your rights regarding your personal data and how you can exercise them. By using our website or mobile applications, you are accepting the practices described in this privacy policy.

Collection of personal information

We collect certain personal information when you use our services. This information may include your name, e-mail address, telephone number, postal address and any other information you voluntarily provide to us. We also collect information about your use of our services, such as your booking history, preferences and site activities.

Use of personal information

We use your personal information to provide, manage and improve our services. Specific uses may include:

  • Facilitating your bookings and managing your requests.
  • Communicating with you regarding your reservations, service updates and promotional offers.
  • Personalize your experience by recommending accommodations and activities that match your interests.
  • Conduct analysis and research to improve our services and better understand our users' needs.
  • To meet our legal and regulatory obligations.

Disclosure of personal information

We do not sell, rent or share your personal information with third parties, except in the following circumstances:

  • When you give your explicit consent.
  • When it is necessary to provide our services, for example, by sharing your information with the host with whom you book accommodation.
  • When required by law, court order or request from government authorities.
  • When necessary to protect our rights, our safety or the safety of others.
  • When necessary in connection with a merger, acquisition or sale of assets.

Use of analysis tools, plugins/pixels and advertising

We use Google and Facebook services, including Google Tag Manager, Google Analytics, Google Ads, Affilae, Intercom and Facebook Pixel, to collect information and improve our services. These services help us track the performance of our website, optimize our advertising and personalize the ads you see. They may also collect information about your use of our website and services. Please note that Google and Facebook may collect and process information about you in accordance with their own privacy policies. We encourage you to consult their respective privacy policies to learn more about how they process your personal data. To learn more about Google's privacy policy, please visit Google's Privacy & Terms.

Protection of personal information

We take appropriate security measures to protect your personal information from unauthorized access, use or disclosure. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.

Cookies and similar technologies

A cookie is a small data file (text file) that a website, when visited by a user, asks your browser to store on your device in order to remember information about you, such as your language preferences or login details. We set these cookies as internal cookies. We also use third-party cookies, which are cookies from a different domain than the website you are visiting, for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:

Strictly necessary cookies

These cookies are necessary for the operation of the website and cannot be deactivated in our systems. They are generally set as a response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in or filling in forms. You can configure your browser to block or be informed of the existence of these cookies, but some parts of the website may be affected. These cookies do not store any personally identifying information.

Performance cookies

These cookies enable us to determine the number of visits and sources of traffic, in order to measure and improve the performance of our website. They also help us to identify the most and least visited pages and to evaluate how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymized. If you do not accept these cookies, we will not be informed of your visit to our site.

Functionality cookies

These cookies are used to improve and personalize the functionality of the website. They may be activated by our teams, or by third parties whose services are used on the pages of our website. If you do not accept these cookies, some or all of these services may not function properly.

Cookies for targeted advertising

These cookies may be set on our website by our advertising partners. They may be used by these companies to profile your interests and offer you relevant advertising on other websites. They do not directly store personal data, but are based on the unique identification of your browser and Internet device. If you do not authorize these cookies, your advertising will be less targeted.

International data transfer

By using our services, you consent to the transfer and processing of your personal data to countries outside the European Economic Area (EEA). These countries may not offer the same level of data protection as your country of residence. However, we will take appropriate measures to ensure that your personal information remains protected in accordance with applicable data protection laws.

Data retention period

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete or anonymize your personal information as soon as it is no longer required and in accordance with our data retention policies.

Your rights

You have certain rights regarding your personal data. You may request access, rectification, deletion or restriction of the processing of your personal data. You also have the right to object to the processing of your personal data for direct marketing purposes. To exercise these rights, please contact us at We will process your request in accordance with applicable data protection legislation.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our privacy practices. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information.

How to contact us

If you have any questions, concerns or comments about this Privacy Policy or our privacy practices, please contact us at By using our services, you acknowledge that you have read, understand and agree to the terms of this Privacy Policy. This Privacy Policy is effective as of the date of the last update indicated at the top of the page.